Privacy Policies
Our Privacy Policy Last updated December 24, 2024 by Oreonis-Digital, a Toronto-based company, referred to herein as Oreonis-Digital.
Our privacy policy will reflect our intent to comply with the new EU General Data Protection Regulation (GDPR) standards concerning information gathered through our website, www.oreonis.com and any related subdomains.
By visiting, browsing, or using our website, you concur with this Policy. Should you disagree or not be completely satisfied with our privacy policy, you should avoid or use our website.
The terminology used in this document:
Non-PII data is unknown (anonymous) data. Non-PII data cannot be used to distinguish or trace an individual’s identity. Identity refers to their name, SIN, date and place of birth and biometric records. The data so collected is not a part of encryption. So, there is a minimal chance for misuse and a negative impact on anyone.
Browsers and servers collect data by using cookies. Businesses collect data to track a user’s behaviour and use the information to enhance the user’s online experience and engagement.
“Non-Personal Information” (NPI) is information recorded when you access the Oreonis Website via a web browser.
“Personally Identifiable Information” obtained helps Oreonis-Digital with our service. The identifiable information includes personal details like name, address, email address, and phone # IP address. It may also include individual or visitor interests of the end users using the Oreonis-Digital website.
Our Commitment
Our Privacy Policy will indicate what personally identifiable information is collected in the process used and apply necessary limitations in usage. It also lets the end user dictate rights to manage, amend, or delete identifiable information.
In some exceptional situations listed below, Oreonis-Digital will not share, sell or disclose any data collected or managed on our website to a third party.
Our commitment to privacy and security is paramount, and we will always strive to provide exceptional customer experience online.
Information We Collect
Information You Provide Us
While visiting or browsing the Oreonis-Digital website for digital services, We collect personal information using our chatbots, forms or any other documentation. It also includes participating or enrolling in events. Most such information is provided voluntarily as an opt-in.
The category of information includes the following:
- Your personal information, including your name, phone # and or email address.
- Oreonis-Digital services and products that interest you
- Business profile, including the domain and Website Information.
- User’s company representative or agents with direct or indirect business interests with Oreonis-Digital.
In all of the above, you, as an end user, have complete control over the dissemination of information to Oreonis-Digital. Your interaction or the session on our website may be to learn more about the services offered. You are not obligated to commit, sign or provide any personally identifiable information.
Automatic data collection
Visitors to the Oreonis-Digital Website will automatically enlist their data using devices other than those from the Oreonis-Digital site.
Use of Cookies
Cookies are used on most websites. A cookie is data the web browser uses on all computer devices, including mobile. Some examples of the use of cookies are:
- Identify the pages visited on a website
- Improve and enhance the user’s experience.
- Cookies help eliminate multiple logins for a specific page or contents
- Personalization and or customizing.
Information gathered by alternate means- automation.
The URL, IP address, browser type and other relevant information are recorded while you browse our website. Data may also include date and time. The information obtained will improve the user experience and customize the communication you expect from us. Besides, previous interactions will help our analysis, even if you have not logged on to our website.
Privacy Policy- Google Analytics
Google Analytics is an integral part of our website, and the analytics helps us identify user interactions with Oreoni’s website. Data collection includes the frequency of visits, sessions, and pages they browsed. One of the primary reasons for data analytics is to help improve the website and ensure the services offered are in tune with the user’s experience. No personal information is recorded using Google Analytics, except for placing a permanent cookie on the web browser. Google Analytics assigns a unique user status and cannot be used by anyone other than Google. It is part of Google Analytics Terms of Use, and the information may be accessed at:
http://www.google.com/analytics/terms/us.html.
Should you limit Google Analytics from future recognition, you may disable cookies on the browser.
Use of Information
The personal data used or processed are used to provide products and/or services deemed necessary to meet the legal and contractual necessities. Our website will provide choices relating to the type of notification or communication from Oreonis. As a visitor to the website, you will also be able to amend or change those choices.
We list some of the specific and common uses of your information.
Contractual Obligations- Requested and Providing Product and Services
Use your PII to provide requested services and products, including communicating with end users about fulfilling contractual obligations such as payment for services or purchasing products on the website. When an end user sets up an account to obtain products or services and agrees to terms and conditions, a contract is established between Oreonis and the end user. Therefore, it becomes an obligation to honour the contract, and our processing may include but is not limited to:
- Security and verification of the user’s identity
- Provide knowledge base on our services and product offerings
- Providing updates, support, and troubleshooting.
- Prove your PII to third-party partners, contractors, or sub-agents to ensure services are per contract and maintain a business relationship.
- Providing only relevant information to the third party is necessary to fulfill the requested services and/or products.
- Ensure third-party service providers are prohibited from using any user’s data other than the services specified.
- Work diligently to improve and develop Oreonis Services, including personalization.
The obligation to fulfill or process will continue until the contract is renewed or terminated. The termination process is mutual as per the agreed terms of the contract.
Process Information with your consent
At times, through specific requests or actions when it is not covered by a contract, it is understood that you give us consent so we can process the data in PII.
Every effort will be made to obtain explicit consent to process the data wherever possible. It may be in the form you agree to use cookies or share information with you.
Sometimes, you might implicitly consent, such as when you send us a message by email to which you reasonably expect us to reply.
When we communicate with you about our business, we will use the contact information you provided to discuss technical issues, new products and services, and other information of interest to you. We may also send you emails with helpful industry information, promotional information about our business or offers from our affiliates. You have a choice about whether or not you wish to receive communications from us.
You have the right to receive any or only certain notifications from Oreonis. You can do so by selecting your choices on the relevant information sent by us to you.
Except where you have given explicit consent, we do not use your information in any way that would identify you personally. Aggregated data may be used to monitor or improve specific page or pages on the Oreonis website.
Through explicit consent, Oreonis may share your information with third-party contractors or service providers so they can provide you with valuable services.
All of the above will continue to handle or process your data until you no longer consent or make a reasonable assumption that your consent is no longer valid.
You can withdraw your consent anytime by clicking the unsubscribe button or using the link. You may again opt-in should you change your mind by reselecting your options or choices. If you unsubscribe entirely, you may no longer be able to access or use our website and services.
Legal Requirement under the Law for Release of Information
We are governed by laws that allow us to disclose your personal information (PII). Disclosures are:
- Subpoena, law or another legal requirement.
- Assist law enforcement of government law enforcement office
- Investigate violations or infractions relating to our legal terms.
- Safeguard ourselves from legal action, claims from third parties, or you as a website user.
- Protecting the company’s legal rights assets, including real estate, if any, and the safety of company associates, customers, third-party vendors, and our affiliates.
Other Legitimate Interest
The information processed or used for communicating with visitors to the website determines a legitimate mutual interest.
We achieve this process after due diligence to ensure
- Whether alternate means can be used to reach the same objective
- whether any undue harm is caused when information is processed or withheld.
- It would help to consider setting up a reasonable and valid expectation for data processing.
- Information processing will be ongoing until legitimate interest is no longer required or the need to achieve it is no longer necessary.
Re-marketing
When you browse the Oreonis website, a cookie is placed upon your consent. The purpose is to allow the user to see our advertisements while visiting other sites. Re-marketing is part of a paid campaign organized with a third party and is used occasionally. You may see these ads on websites that you may visit or browse.
Disclosures in the event of a sale of a website to Successors
For business reasons, when a business is acquired or merged in whole or partially with another business entity, rights to your PII are held with us or moved to the new owners. The new owners will inherit and retain the right to use it per the updated or revised terms of use and privacy policy. As an end user, you can exercise the option to opt-out owing to a change in the business ownership.
Obtaining, Changing or Deleting Your Information
Access to your personal information
You may review specific information we hold about you by signing in to your account on our website. To obtain a copy of all information we maintain about you, you may send us a request using the contact information at the end of this Policy or, if available, through a tool on our website. After receiving the request, we will tell you when we expect to provide you with the information and whether we require any fee for providing it to you.
Remove or Change Your Information
Suppose you wish us to remove or change the PII you provided us. In that case, you may contact us using the contact information at the end of this Policy or, if available, through a tool on our website. This may limit the service we can provide to you.
Verification of your information
When we receive any request to access, edit or delete PII, we will first take reasonable steps to verify your identity before granting you access or taking action. This is important to safeguard your information.
Retention Period for Personal Data
Except as otherwise mentioned in this Policy, we keep your PII only for as long as required by us:
- To provide you with the services or products you have requested, or otherwise to perform or enforce a contract between us;
- to continue to provide the best possible user experience to visitors who return to our website to collect information and educational materials
- to comply with other laws, including for any period demanded by tax authorities or
- to support a claim or defence in any court, legal, regulatory, or administrative proceeding.
Our Security Policy
Our website is hosted in Canada, and we conduct all of our business from our office in Canada. Accordingly, the information you provide may be transferred to countries outside the European Union. By submitting your personal data, you agree to transfer, store and process your data outside of the European Union. Your data may be transferred to countries that do not have the same data protection laws as the country from which you initially provided the information.
We have taken steps to build our website using sophisticated encryption and authentication tools to protect the security of your PII. When we collect your PII through our website, we will encrypt it before it travels over the Internet using industry standards to establish and conduct secure online transactions. We also use industry-standard technologies such as secure routers and firewalls to ensure your PII is safe. Unfortunately, we cannot fully guarantee secure data transmission over the Internet because of its nature.
Once we receive your PII, we will have industry-standard security measures in place to protect against the loss or misuse of your PII, though again, we cannot fully guarantee such loss or misuse. We strongly urge you to protect any password for our website and not share it with anyone. You should always log out of our website when you are done using it, especially if you are sharing a computer with someone else or using it in a public place.
Limitation of Liability
You assume the sole risk of transmitting your information as it relates to the use of this website and for any data corruptions, intentional interceptions, intrusions or unauthorized access to information, or any delays, interruptions or failures preventing the use of this website. In no event shall Oreonis-Digital be liable for any direct, indirect, special, consequential or monetary damages, including fees and penalties in connection with your use of materials posted on this website or connectivity to or from this site to any other site.
Protecting Your Child’s Privacy
We follow the Children’s Online Privacy Protection Act (COPPA). Even though our website is not designed for anyone under 18, we realize that a child may attempt to access our website. We do not knowingly collect PII from a child. If you are a parent or guardian and believe your child is using our website, please get in touch with us. We may ask for proof of identification before we remove any information to prevent malicious removal of account information. If we discover on our own that a child is accessing our website, we will delete the information as soon as we find it. We will not use the information for any purpose, and we will not disclose the information to third parties. You acknowledge that we do not verify the age of our users, nor do we have any liability to do so. If you are a child, please seek the permission of a parent or guardian before accessing our website.
Our Email Policy
We comply with the federal CAN-SPAM Act. You can always opt out of receipt of further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission (except in the sale or transfer of our business).
Other Websites
Our website may contain links to other websites. You understand that these websites are not under our control or subject to our Privacy Policy. These websites will likely have their own privacy policies, and we urge you to read them before using them. We are not responsible for these websites but provide links for your convenience. You acknowledge that using and accessing these other websites is solely at your own risk. You must check the privacy policies of these other websites to see how they treat your personal information.
Our services sometimes include preparing or recommending content for customers’ websites built, hosted and/or maintained using a third party’s content management system or other facilities. Still, Oreonis-Digital does not host or control the content or operation of any customer websites. Oreonis-Digital is not responsible for drafting, posting and/or enforcing our customers’ privacy policies or determining whether the customers’ policies or practices comply with applicable law. We are in no way responsible or liable for the collection and use of personal information by our customers from their websites or otherwise resulting from our marketing services.
Changes to Our Privacy Policy
We reserve the right to change this privacy policy at any time. Suppose our company decides to change this Privacy Policy. In that case, we will post those changes on our website. Hence, our users and customers always know what information we collect, use, and disclose. Your continued use of our website or our services and products after any change to this Privacy Policy will constitute your acceptance of such change.
Questions about Our Privacy Policy
If you have any questions about our Privacy Policy, please get in touch with us as follows: By email: info@oreonis.com